Delivery Information

Shipping Methods

Orders are executed daily between 9:00-17:00, Monday to Friday, official bank holidays are exempted.

All orders are sent via ACS courier. Electronic Musical Instruments are exempted.

Orders registered until 13:00 are sent within the same day and delivered within 1-2 working days depending on the delivery address.

Delivery to islands and distant areas can reach 4 working days.

  1. Shipment via courrier

For orders over 50€ the shipment is free of charge.

For orders below 50€, the shipment charges are €2,48 for shipments within the Area of Attica and  €2,73 for the rest of Greece.

For cash on delivery, there is a charge of  €2,50 .

  1. Transportation

All electronic musical instruments are sent only by transportation agency apart from SA models that are sent via ACS.

The shipment is free of charge when delivered to the transportation agency.

For delivery to the recipient’s address you should contact directly to the transportation company (possibility of extra charges)

If the distribution network does not cover your area, you should receive it from the nearest agency.

  1. Store Pick Up

You can receive your product from our shop at 165, Athinon Ave, 12461 Haidari without any charges, daily 9:00-17:00, Monday to Friday, apart from official bank holidays.

Return policy

In order to avoid any inconvenience, you should check carefully the condition of the purchased products and the intact of their packaging by the time of the order delivery  so as to find out whether there are possible obvious defects for e.g. damaged merchandise, wrong model etc.

You have the right to return a product purchases from our e-shop within 15 calendar days from its delivery. The returns are being accepted only when the products are in the same condition delivered in their full packaging.  Imperative condition is to include the issued receipt (retail receipt or invoice) along with the returned product.

You are kindly requested to send the email at [email protected] or from the company’s website by clicking on «Contact» to the section «Consumer products» or you can communicate with Customers’ Service department by calling to the telephone number  210-2002 272 in order to state your intention to return the products.